The most common case of RLOD is exhibited when the power button blinks red three times on repeat and the 80% light on the battery indicator is solid, like so: This error is caused by a voltage imbalance, which means that any cell pair reaches more than 0.5V of charge difference. If the remote continue beeping while riding, can use the same connector lubricant on the battery connectors. Email us atinfo@boostedusa.comand let us know what's going on and we'll do our best to sort you out as fairly as possible, just remember that we are a different company and had nothing to do with your original purchase so if we don't hand you a new board please don't yell at us. Early v3 motors can make a grinding noise when the motor pulley becomes loose as a result of the motor's outter bearing failing and wearing down the ~8mm shaft, which creates excessive space between the motor's outter's bearing and shaft. The Boosted Board 1st Generation is a motorized electric longboard developed by Boosted and released in June 2014. will cause the wheels to spin up at a different rate when they are upside down and not bearing any weight. Once your order has been placed please follow the instructions listed below:1. Built by BH. Alternatively, a mechanic may be able to remove the pulley using a pulley remover (AKA battery terminal/wiper arm puller). If the issue persists, the motor may need to be repaired or replaced. We are the official repair centre for brands like Boosted Boards and Enertion. New snacks on sale now for a limited time! The v3 remote has a shinier finish. For reference, the inner/smaller bearing is a NMB L-1680K (8x16x5mm). He also confirmed that "From a corporate structure perspective it's likely going to enter some form of bankruptcy protection at some point, but it won't formally dissolve for a while. I had some quiestions and they replied on my email within a couple minutes. Q: If I buy something from you, what sort of warranty do I have? A. Fast, Free Shipping Within the USA --- $20 Flat Rate International Shipping, Regular price Other brands can be serviced upon request, please fill out the request form directly. Boosted Titanium Motor Pulley. ESC firmware is not compatible with connected XR battery), otherwise, check cables. v1 boards use 219-15-3m (belt length - belt width - tooth pitch). Buy: Amazon, The Home Depot, McMaster-Carr. The revised motors can be found on boards with serial numbers above Sx910xxxx and have T3xxxx serial numbers on them while the original motors have T2xxxx serial numbers. The Boosted Board Stealth is a motorized electric longboard developed by Boosted and released in April 2018. ($100 for motor Repair. What happens if they can not forward the order because of a battery or other issue? Johan van Hasseltweg 12B,1022WV, Amsterdam, Rttenscheider Str. Since both of Boosted's back-end servers (profile and firmware) are down, the app is most likely not causing ride modes to be lost/removed from boards and it's more likely an internal ESC/motor driver failure. But ordering with Fatdaddy was a really nice experience. This condition is know as the Red Light of Death or RLOD as the battery flashes a red light when the error has occurred. In addition to selling premium vehicles, we also specialize in electric bike repairs. We can absolutely help you with service. You can use a 180mm/50 truck on the front, such as a Paris v3/v2, but the rear truck assembly uses Boosteds custom motor mounts. A: We are now shipping to Canada! RLOD (invalid battery cell count/faulty BMS). McInturff said he was also stunned at the quality. Bob Fiore 674 subscribers Subscribe 2.4K views 10 months ago I purchased the RLOD repair with The Boosted Guy's and it was a fantastic. Start off by trying to narrow down the noise to the front or back of the board and determining whether the noise is only present while riding or while stationary as well. Even though this is a fairly new device, Boosted has released its upgraded 2nd generation board in August 2016. RLOD (battery cell(s) have low or no voltage). One that really cares about preserving their products. Build quality is as impressive as the performance. Boosted Board . The original v3 motor looks the same as the v2 motor, but uses the wrong outter bearing, which had a much lower RPM rating that fails, heats up, and wears the shaft. Buy: Bolt Depot. The wheels do not necessarily rotate at the same speed; for instance, while turning, the outer wheel turns faster than the inner wheels. This is a collection of stores that are selling OEM parts directly from factories, resellers with limited stock, companies providing services, resources for buying, selling, and 3D printing parts, and online rider communities. All Rights Reserved, By submitting your email, you agree to our. Preventive maintenance is a key element in the longevity of your vehicle. You can use a rubber mallet to even them out. All decks are rated for use by riders up to 250 lbs (113 kg). Likewise, all extended range batteries across all v2 and v3 boards are the same. Fill in your email for a chance to win a electric bike + worldwide shipping! Im a dirt bike guy, but Ive been a skateboarder my whole life, he tells The Verge. With a bike for every rider and any condition, Super73 is the easiest get on and go e-bike out there. Meet our new product. The blinking LED patterns can range from issues with a loose battery and/or motor connector(s) to damaged battery cells and/or a faulty ESC. Boosted issolving one of the biggest problems people face each day: transportation. The company is run by Brian Schwarz, who owns a retail store in California called Last Mile SF/Calikites and previously ran Exway USA. Its up to you. With up to 40 miles on a single charge Evolve unlocks a new level of exploring your city. People went crazy with it. 7DAY TURN AROUND! WE will not be held responsible for damaged batteries during shipping! Road more about the situation here. Websites, discord servers and even official vendors/service centers have stepped in to support the community, Michael said. Forever Boosted is a resource hub to help the Boosted community around the world maintain, customise, and repair their boards. At this point you can agree or cancel. It's fine to continue riding the board home if a belt breaks mid-ride, but keep in mind that your acceleration and braking forces will be compromised. Boosted was founded in 2012 after receiving funding from a Kickstarter campaign. See the Parts & Repairs page for available battery repair services. You can also 3D print your own skid plates using these files. CaliRides 105's from $169.00 $199.00. There are no questions. "Bent" Motorshaft? They can be used in combination with risers and should sit against the truck base plate for best results. Boosted Rev Brake Pads (Pair) $15.00 Sale Boosted Daypack $89.00 $179.00 Boosted Rev Battery Pack Sold Out Sale Boosted Rev Stem Catch $19.00 $29.00 Boosted Rev Valve Extender $7.00 Sale Rev Tube $16.00 $19.00 Sale Boosted Rev Tire $39.00 $49.00 Boosted Rev Grips Sold Out Boosted Rev Rotor Kit $34.00 Boosted Rev Motor Assembly from $150.00 Buy: McMaster-Carr. Boosted sold their 105mm wheels with the stock 56T pulleys. But Michael quickly discovered there was more to riding a Boosted board than the physical experience. Please email us and we'll do our best to help you out. Made sure you write on the package slip that this includes an item that is going to be repaired. A replacement Boosted remote can cost $100-$300 in some cases. Include a print out of order confirmation email in package OR write us a note with your order number name and shipping address5. This doesn't affect performance, but can be very loud. The light on the power button indicates the board's status or severity of an error while the battery indicator lights indicate the component that is experiencing the error in varying combinations. The original Boosted Board was renamed the Dual+ in 2012 when two new electric skateboard models were released, the Dual and the Single. Wheel Bearings: The wheels use standard 10.29mm (0.405", width) skateboard/longboard bearings for 8mm axles, however, the rear wheels cannot use bearings with built-in spacers on the inside, such as Zealous. Q What is a RLOD and how do I know if I have it? This warranty is valid for the lifetime of the board, and will cover the failure of the parts due to normal use. A. We can also assist in repairing a Do It Yourself project that you built yourself. Water damage is not covered. Try checking the remote or the app to see if its actually gaining charge after 15 minutes on the charger again. Our Boosted Board Motor Repair is available for the motors on any Boosted Board v2, v2 Dual+, v3 Plus, Stealth, Mini S, and Mini X. Rattling motor? Riders and fans of Boosted coming together to promote group rides, safety, riding routes, discuss maintenance, tricks, and sharing the experience of carving, cruising, and commuting on the world's best electric last mile vehicles. Both have a poplar spine wrapped in triaxial fibreglass and edges reinforced with a polymer sidewall. Plug your device into a power outlet. Orangatang Nipples are a popular option. Using stock pulleys with bigger wheels will increase the boards top speed, but decrease the acceleration/braking performance and can drain more battery. ESC/Motor Driver: The motor driver wing plate screws are M6 x 12mm (diameter)/18mm (length), which are 90 countersunk and take a 4mm Allen wrench. Since most cases of RLOD are caused by a voltage imbalance, which means that any cell pair reaches more than 0.5V of charge difference, you can practice the following tips to help preserve your battery's health. If a voltage imbalance occurs during that time, you will have a short amount of use before the battery goes into error. Choosing a selection results in a full page refresh. Connection issue between ESC and battery (remote beeping, brakes will work, gradually lose ability to accelerate) reconnect battery, otherwise, apply DeoxIT connector lubricant1. Can I still get service for my Board / Rev? 2nd Gen Dual+ Electric Skateboard Brand Boosted Model Number BPN-100773 Color Black/Bamboo Color Category Black Dimension Maximum Weight Capacity 250 pounds Deck Length 38 inches Deck Width 11 inches Power Battery-Powered Yes Number of Batteries Required 1 Number Of Batteries Included 1 Battery Size Other Rechargeable Battery Yes jessef55 . After swapping an ESC, the remote will need to be re-paired with the new ESC. If the wheels dont leave enough clearance, youll have to remove the motor caps or use custom motors caps like the ones included here. Remove motor (s) from your board. The BMS charges and discharges the battery below its full capacity to increase its lifespan, so leaving the board charging after the power button turns green should not damage the cells. Youve successfully entered the giveaway. All of the v3/v2 longboard components (battery, motor driver, and drivetrain) mount exactly the same and use the same wiring, so they are all direct swaps across pre-wired v3/v2 longboard decks. Please attach any relevant videos or photos showing your issue so the specialists can best assist you. Cell-balancing only occurs while charging and can take up to 2-3 weeks on firmware v.2.1.7 or earlier. Upgrade your E-Skate w/ eBoardStuff! Made for the Boosted community around the world with, The Boosted Guys XR battery RLOD repair, Amnesia modchip installation, The Boosted Guys v3/v2 ESC upgrade (Hyper Mode unlock/firmware v2.7.2 update for Beams), XR General Hospital XR battery RLOD repair, Amnesia modchip installation, Motor caps (belt covers) w/ extra clearance (for bigger wheels), Alternate nose/tail bash guards w/ cable clips and risers, Jeffery Peralta XR battery RLOD repair, Amnesia modchip installation (located in NYC), Alex XR battery RLOD repair, Amnesia modchip installation (located in NYC), Elio XR battery RLOD repair, battery/ESC firmware upgrade, ride mode loss/Hyper mode unlock, and more (Europe only). 80 mm wheels vs. 75mm on the 1st gen board. Boosted was founded in 2012 after receiving funding from a Kickstarter campaign. If we accept your repair request, ship us your product. Hey, Jesse from The Boosted Guys. 1 yr. ago. And actually advised something more cheap because it was a better fit. RLOD error due to cell voltage imbalance (most likely), damaged cells, or faulty BMS reset error in BMS2, otherwise, replace battery. The second-generation Boosted Board was announced in May 2016 and featured a swappable battery that could be upgraded to a to-be-produced Extended Range Battery. Truck Kingpin Nuts: The truck mounting nuts are standard skateboard/longbord truck mounting nuts, which are 3/8"-24 (diameter - thread count) and take a 9/16" wrench. Boosted and Evolve products are engineered to last for years and are extremely reliable. Using a skate tool, tighten the nut until it is tight and then back it off a quarter turn or so until the clicking stops but there is no lateral movement of the wheel. Q: I am international, specificallyCanada. Due to its flexibility, it is not intended for higher speeds. A very small difference in angle that the wheel pulley is attached will cause the belt to ride from one side of the pulley to the other. Please make sure to include a note detailing all the issues you are having with the battery! NOTE: Do not use pliers to tighten or loosen the connectors as they will easily damage the threaded metal rings. Boosted Motor Kit $119.00. This repair comes with a lifetimewarranty. One user started a shared Google Drive to host owners manuals and other reference materials, and is even considering opening up a service center. v2.5.1 and the Rev's battery firmware can still experience issues where they will get "stuck" at odd percentages when a cell pair doesn't reach charge. This is a collection of Boosted's official board and scooter user manuals, user/support guides, and related . Unfortunately, the easiest solution is to install a new ESC with a corresponding longboard or Mini replacement. SR and XR batteries may share some status codes, but they are categorised here as they were recorded. Boa 100mm Constrictors/90mm Hatchlings/80mm Sigmas, If you're on the latest battery firmware (v2.5.1), RLODs are significantly less likey and you. Boosted Boards now in stock! We have a sale for 21% off with code FALL21. If a motor stops spinning, you can temporarily disconnect it from the motor driver. Our electric skateboard repair and maintenance team is equipped with parts for most brands. Boosted became defunct in 2020 after increased financial pressure related to the US-China trade war and the COVID-19 pandemic. To get advice on how to fix an issue with your Rev, for assistance figuring out what part you need, or to start a repair ticket, please contact our service department at. Some wheels can last for thousands of miles. If you are in or near Europe you can PM me for battery repairs :) 12 days ago. We will also inspect the individual magnets and re-glue them if needed. Learn more about how and why we started our company. Our goal is to keeping these boards and scooters on the road for years to come. Terms of Service. Q: I am a retailer and am desperate for more Boosted products. Open the official Boosted app and connect to your board. Boosted Revs and Accessories are still In Stock! The current stock was manufactured by Boosted, but once it sells out, it will be gone for good. ESC issue, most likely, shorted/burned replace ESC. Looking for the ultimate motor upgrade? Holy crap, no ones going to be working on these things anymore, McInturff said he realized. NOTE: Older v2 boards need to be manually updated to ESC firmware v2.1.9 to work with an extended range battery. This method requires special tools and opening up the battery. Boosted empowers people everywhere tocommute across their cities, campuses, and communities in ways that were never before possible. Truck Hardware: The stock truck hardware on boards with a standard range battery is 1.25 (length) and on extended range boards, it's 1.5 (length). A: We are not Boosted Boards. If there is something that you need from us, belts, chargers, advice, please feel free to reach out to us:info@boostedusa.comand we will do the best we can to respond to you ASAP. If you have metal pulleys, use a plastic tool instead of a screwdriver to avoid damaging the pulley. You can either go boosted guys or go to xrgeneralhospital. Insure the battery for full replacement value!4. When charging a battery on the latest v2.5.1 firmware, the power button may stay red for longer with the battery indicator appearing to stop below 100%. The passionate customers who helped lift up electric skateboard company Boosted are now rallying to help each other in the wake of the startups collapse. Minor chunking is expected over time, but major chunking that deforms the lip profile can affect the ride feel. Verified purchase: Yes | Condition: pre-owned | Sold by: neub217 (0) (0) by . The SR battery A123 26650 cell can be charged at up to approximately 8-10 amps with an estimated lifespan of 1,000 cycles. Boosted, founded in 2012, prided itself on making electric longboards that were "vehicle-grade" quality. Axle Nuts: The axle/wheel nuts are standard skateboard/longbord axle nuts, which are 5/16"-24 (diameter - thread count) and take a 1/2" wrench. California-based entrepreneur Alex McInturff said that when herode a neighbors Boosted board around the block for the first time two years ago, he immediately turned to his wife and apologized for the $1,500 he was about to spend. USA answer:We will pay for shipping on anything over $100. What does the Amnesia install do?- The amnesia chip allows customers to clear the RLOD error code by simply pressing and holding the power button on their battery for 5 seconds. Boosted USA has Teamed Up with Evolve Electric Skateboards, Boosted USA is now introducing Minimotors Electric Scooters. Disconnect the front accessory port cable and ESC connector inside using the battery connector tools. Throw in an easy and intuitive app that allows on the fly changes as well as software updates and there isn't anything you can't tackle in style. If youre experiencing any of the following issues, your battery may have naturally discharged too far, which often happens when the board is not used for extended periods of time: To start, you need to have the wheels spinning enough to give the board a small regenerative charge. NOTE: Do not use pliers to tighten or loosen the connectors as they will easily damage the threaded metal rings. Print out your order confirmation and include it with your motor(s) in the package.5. Boosted & Evolve are known for their premium performance boards offering a next-level experience. Disconnect both motors by pulling both ends of their cables that sit by the risers. The v1 remote does not work with other boards. The wheels are independently torque-controlled and very small differences in friction (belts, motors, bearings, etc.) You can also try a different remote to make sure the remote isn't faulty. But as soon as Boosted disappeared, now theres a need, he said. Replace new battery in Boosted board 1 gen. How do you fix a broken battery XR battery. The first generation board and its successor share many resemblances, but there are distinct differences between them: In order to charge your device without using the charger, you can follow these steps: 1. They are standard skateboard/longboard speed rings. Might send them a few just for backup, one Reddit user wrote. 2. Is your battery no longer working and flashing a series of lights at you? Yes, theyre 6903 2RS bearings, which can be bought as a pair on eBay for under $7 USD. Since Fatdaddy is Boosted's retailer for Europe and we also manage repair and service for European riders, we want to make sure that you do not have to worry. Based on Robert Scullin's beambreak project research. If we decide your issue needs inspection or replacement we will provide you with an RA number that must be attached to any items shipped back to us. If one of your motors isnt spinning, check that its cable is not loose by disconnecting and reconnecting it, making sure to align the printed arrows on both cables. Until a sale happens, or until Boosted officially files for bankruptcy, those unlucky customers will likely be stuck in limbo. Battery issue, most likely, overheating (remote beeping) let the battery rest for 20 minutes before powering on again. Slices from sharp objects shouldnt affect the ride once removed and can be covered with super glue. You'll need to open the motor by heating up the pulley since it's not removeable (preferably, at 220 C; minimum of 160 C) and removing it once it's hot enough (glowing red). Boosted issolving one of the biggest problems people face each day: transportation. Price listed is for one motor. 1281 Andersen Drive Ste. If you receive a product that you believe is defective please contact us immediately and do not use your product. v1 boards have wires running under the grip tape, so special precaution is needed to change it without causing damage to the wiring. Experience the best electric scooters in the world. Battery charge level low (battery dead cell(s) have low or no voltage). 5. Boosted Board . Don't want to sound lame. We highly recommend shipping your motor(s) in a USPS padded flat rate envelope. Wheel Pulley Bearings: The v3/v2 pulleys use 6903-2RS bearings on the inside; the v1 uses 6804-2RS. The BMS (battery management system) associates the charge percentage with the last known powered-on voltage. Shipping the product back is free within The Netherlands but we charge a small UPS/DHL shipping fee for other countries. We will consult you beforehand to approve the repairs and costs. If the battery sits for a month and the internal voltage drops, the BMS will re-associate the last-known percentage it was previousy at with the new voltage it's on. Print out your order confirmation and include it with your motor (s) in the package. 1. Fatdaddy is the specialist in Amsterdam for Knaap, Mate, Super73, Birdbike and other electric bikes. Then, you can remove the original NMB R-1980-KK (8x19x6 mm) bearing and replace it with an similarly sized bearing rated for high RPMs (NMD/SKF). This means that if other cells are still below ~4.0V, you will have no indication, which can lead to a voltage imbalance. A: Regardless of us warning people, some people have tried to use a freight forwarder to order boards and scooters. NOTE: Not doing any one of the following likely won't be a direct cause of a RLOD, but they can contribute to an error over time. Its located in the motor driver enclosure above the rear trucks. You should store your board indoors and charged at approximately 20-80%. In some cases, this re-balancing can take several days or weeks. However, it is best to charge your phone until the light indicator turns green to avoid overcharging. Q: What happens to me if I already own a Boosted Board with a warranty? Next, insert each wheel pulley into the back of the wheel by aligning the pulley with the wheel core. Winning candidates Tim Albores and . But in those early days, the small startup was wholly focused on the board and nothing else. Inspect the belt teeth because they may need to be replaced due to accelerated wear from belt slippage. COMMENT BELOW WHAT VIDEO YOU WOULD LIKE ME TO DO NEXT!MY INSTAGRAMhttp://bit.ly/MarcoMeza_INSTAGRAMIn this video I'll be showing you how to replace a boo. You could also use a treadmill or a hand drill setup to get the wheels spinning for a while. Clicking sound coming from the wheels when they spin? This is completely normal. A: We are absolutely not permitted to create new products for / by Boosted because their IP was sold off. He didnt just find the longboard, which uses an electric motor and a belt drive system to reach speeds of over 20 miles per hour, to be fast and fun. The blinking LED patterns can range from issues with a . On rare occasions, its an issue with the remote, but most of the time, its a ghost bug that can occur in the ESC, which locks it out of the fifth (Hyper) mode after connecting to the Boosted app. Can I buy from you? Don't feel like pedaling? You can buy standard Gates belts for v3/v2 boards directly from suppliers such as V Belts Direct, Biedler's Belts, Royal Supply, and V-Belt Guys. Finally, put the motor pulley back on and apply Loctite 603 (AKA Green Threadlocker) to the shaft. Boosted recommended that riders over 175 lbs (79 kg) install the taller risers. The v1 and v2 boards use a custom Loaded Flex 3 Vanguard (38"/98cm) deck, which is intended for speeds between 0 and 25 mph (0-40km/h). A: As much as wewould like to ship to you,Fedex and UPS are very specific about our batteries traveling on airplanes so we can not ship to either of those states. NOTE: Do not use pliers to tighten or loosen the connectors as they will easily damage the threaded metal rings. Just what I needed to repair my broken BMS on my older battery. From $100 View. Boosted [owners] all shared a sense of community and hype.. In 2017, the second-generation Boosted board was re-released with upgrades to its firmware and battery. Once it arrives we perform a diagnostic of the issue. Hard plastic pulleys (often 3D printed) perform fine and can last for thousands of miles. It is likely that dirty bearings are causing the noise and need . Ship to the following address listed below - Adam Vosburgh 1202 Dyar Road Seneca, South Carolina 29672 United States6. - Titanium pulley upgrade: The standard motor pulley will be replaced with a titanium motor pulley with a rainbow anodized finish. Some people received the following response: Boosted USA is a reseller who bought Boosteds remaining stock to sell online. To check for pulley play, uninstall the motor and wiggle the motor pulley if it feels loose and makes a clicking sound, it is likely the culprit. Boosted Board Standard Range Battery. . The Mini S and X use different motor driver enclosures and cables, which only fit on their respective decks and not on any other decks without drilling custom mounting holes and installing your own threaded inserts. You can also apply connector lubricant (DeoxIT D-Series D100L Mini-Brush Applicator) to both cables (connector holes and metal pins). But instead of being dragged down by the loss of another beloved hardware company, he said he was inspired to make their Boosteds legacy endure as much as possible, much in the same way that the so-called Rebble Alliance did with Pebble. You can design your own grip tape on Splattergoat. After scouring the world for the best electric skateboard, Evolve was developed out of the need for aesthetically refined and quality electric skateboards that were focused on creating the ultimate endless wave experience. Learn more about how and why we started our company. Riders and fans of Boosted coming together to promote group rides, safety, riding routes, discuss If you want a cost estimate, fill in the form on our repairs page. WE CAN HELP! Question link copied to clipboard! I had some quiestions and they replied on my email within a couple minutes. All v3/v2 remotes can pair with all v3/v2 boards, however, only remotes with serial numbers starting with R28 or R29 can enable Hyper mode on the Stealth.

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